TERMS AND CONDITIONS OF SERVICE FOR SERVICE USERS
This agreement (“Agreement”) is between Decker Technology Consultants dba Insight Network Consultants (“Provider”) and the end user (“Service User”) of the VoIP service. Any VoIP services or products (“Services”) made available to Service User shall be governed by the terms and conditions herein. By activating or enrolling in the Services, Service User acknowledges receiving, reading and understanding this Agreement and accepts the terms and conditions herein. Service User acknowledges that they are of legal age (18 years or older) to enter into this Agreement.
The term of this Agreement (“Term”) begins on the date that Service User purchases Services and continues for the duration of the service period. At the end of each Term, the Service agreement, is automatically renewed unless Service User provides Provider, prior to the end of the current Term, written notification of intention to terminate the service. Service User agrees to pay for Services for the duration of the Term. Expiration of the Term does not alleviate Service User of responsibility for paying all unpaid, accrued charges due hereunder. The signed Service agreement will state the Term period, be it month-to-month, 12 months, 24 months, etc. All month-to-month terms automatically renew for one month. All 12 months, 24 months, 36 months, and 48 months terms automatically renew for 12 months.
In offering the Services, Provider may supply Equipment to Service User. The Provider shall maintain ownership of all provided equipment. Service User shall be required to obtain authorization from Provider to return any Equipment. Provider will replace Equipment only if the Equipment is deemed to be defective and covered under the warranty. Provider will not cover replacement for lost, stolen, mistreated or modified equipment. Equipment returned by Service User that is not covered under warranty may be refused by Provider, and Service User will be responsible to pay return shipping charges. All equipment provided by Insight Network Consultants shall remain the property of Insight Network Consultants and shall be returned upon termination of my account.
Provider reserves the right to make changes to the terms and conditions of this Agreement, the Services and/or the Plan (“Change of Service”). In the event of a Change of Service, Provider will post changes to this agreement. Notice will be considered received by Service Users and such changes will become binding to Service Users, on the date the changes are posted to the website (“Change Date”), and no additional notice will be required. Provider will post all changes thirty (30) days in advance of the effective date of change, with the exception of international calling rates, which require only 24 hours notice. If Service User does not send Provider notification of its desire to terminate this agreement or uses the Service after the Change Date, Service User is deemed to have accepted and consented to the change of terms and conditions of the Service. If Service User does not consent to the change of service and terminates this agreement, Service User will be responsible for any sums due hereunder in addition to any applicable Disconnection Fee. Service User may request a Plan change at anytime, subject to any applicable change of service fee and additional terms and conditions. For a Plan change to a plan that requires a purchase of the Equipment, an equipment charge may apply. Provider may decrease prices for the Services or Plans without providing any prior notice to Service User.